Truck Insurance Online :: News
SHARE

Share this news item!

AFCA's Decision Highlights Importance of Accurate Insurance Declarations

Trucking Company's Claim Denied Due to Misrepresented Operational History

AFCA's Decision Highlights Importance of Accurate Insurance Declarations?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI.
This decision underscores the critical importance of providing accurate information during the insurance application process.

The case involved a company, referred to as 'B', which lodged a claim under its NTI commercial motor vehicle policy after its truck was stolen in May of the previous year. NTI declined the claim and refunded the premiums, citing misrepresentations regarding the company's insurance history and operational radius. Had the correct information been provided, NTI stated it would not have offered coverage.

According to the case details, B's company purchased the truck a year prior to the theft for $82,500 from a business partner, 'C', who is the sole director of another company, 'CT'. C arranged the insurance with NTI through his broker, and the policy was issued on May 23, 2023.

This ruling serves as a cautionary tale for transport operators about the necessity of full transparency when applying for insurance. Misrepresenting or omitting critical information can lead to denied claims and potential financial losses.

For trucking companies, ensuring that all operational details, including insurance history and operational radius, are accurately disclosed is essential. This practice not only facilitates the acquisition of appropriate coverage but also ensures that claims are honoured when incidents occur.

In light of this case, transport operators are encouraged to review their insurance policies and application processes to confirm that all information provided is truthful and comprehensive. Engaging with reputable insurance brokers who understand the intricacies of the transport industry can also aid in securing suitable coverage and maintaining compliance with policy requirements.

Published:Sunday, 30th Nov 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Insuregroup Achieves Significant Milestone in Truck Insurance Policies
Insuregroup Achieves Significant Milestone in Truck Insurance Policies
09 Jan 2026: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Queensland Aligns with National Heavy Vehicle Regulator
Queensland Aligns with National Heavy Vehicle Regulator
09 Jan 2026: Paige Estritori
In a significant move towards regulatory consistency, Queensland has transferred its heavy vehicle compliance responsibilities to the National Heavy Vehicle Regulator (NHVR). This transition aligns Queensland with New South Wales, Victoria, South Australia, Tasmania, and the Australian Capital Territory, all of which have already integrated their heavy vehicle regulations under the NHVR's oversight. - read more
Insurers Flag Holiday Road Risks Amidst Freight Traffic Surge
Insurers Flag Holiday Road Risks Amidst Freight Traffic Surge
01 Jan 2026: Paige Estritori
As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel. This period sees a significant uptick in both passenger vehicles and heavy trucks on the roads, amplifying the potential for accidents and safety incidents. - read more
Escalating Collision Risks Challenge Australian Fleet Operators
Escalating Collision Risks Challenge Australian Fleet Operators
01 Jan 2026: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more
Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
24 Dec 2025: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more


Truck Insurance Articles

Why truck owners need a specialist insurance broker
Why truck owners need a specialist insurance broker
Truck owners require insurance cover that can protect them from unexpected financial loss. However, finding the best coverage and policies can be a daunting task, especially for truck owners who are not familiar with insurance policies and coverage requirements. This is why truck owners need the services of a specialist insurance broker who can guide them through the process of finding the right insurance coverage. - read more
What factors affect your truck insurance premiums?
What factors affect your truck insurance premiums?
When it comes to insuring your truck, there are many factors that go into determining your insurance premium. Insurance companies consider a wide range of factors when determining the cost of coverage, including the make and model of the truck, the age and driving history of the driver, and the level of coverage you choose. - read more
Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding truck insurance is crucial for anyone involved with commercial vehicles in Australia. Considering the significant investment that a truck represents, protecting this asset becomes a top priority for owners and operators. But truck insurance goes beyond safeguarding the vehicle itself; it plays a vital role in securing the financial foundation of a trucking business. - read more
Comparing Truck Insurance: What to Look For Beyond the Price Tag
Comparing Truck Insurance: What to Look For Beyond the Price Tag
The trucking industry serves as a critical artery in the economy, propelling goods and services across the nation. Truck owners and operators face unique challenges on the road, where every delivery is met with potential risks. Recognizing these hazards is the first step toward securing not just your vehicle, but your livelihood as well. - read more
Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Owning a truck in Australia comes with its own set of responsibilities, and one of the most crucial of these is ensuring that you have the right insurance coverage. Truck insurance is not just a legal requirement but a safety net that protects your investment and livelihood against unforeseen events. - read more


Your free Truck insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Endorsement:
An amendment or addition to an existing insurance policy that changes the terms or scope of the original policy.