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Truck Insurance Online Privacy Statement

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This is the privacy policy statement for Truck Insurance Online and Clark Family Pty Ltd in relation to this website.

We have created this privacy policy statement in order to demonstrate our firm commitment to privacy. The following discusses our information gathering and dissemination practices for this website.

Information We Collect and How It's Used

To process your financial services referral request, Truck Insurance Online requires your name, phone number, Email address, and any other information pertinent to the type of service you are requesting.

This information is used by the third party product and service providers in our network to provide accurate responses to your enquiries. Truck Insurance Online provides this information to them on your behalf in order for them to provide a product or service to you. (Unless otherwise notified by us, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us)

Personal information, including contact information, will never be released to any other party at any time.

Please Note: This website contains links to other websites. Clark Family Pty Ltd is not responsible for the privacy practices or the content of those websites.

Cookies

Truck Insurance Online uses cookies to record session information and user-specific information on what web pages visitors access or visit in order to track the visitor's progress through our web site, analyze system performance, and ensure that visitors are not repeatedly sent the same promotional material.

Third-Party Advertising

We use third-party advertising companies to serve our ads on our website. These third-party advertising companies employ cookies and 1x1 pixel .gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, the IP address. This information can also be used for online preference marketing purposes.

Access to Personal Information

You may access your personal information, subject to a number of exceptions permitted by law. We reserve the right to determine the manner in which the information is accessed. If we deny you access we will provide you with written reasons and, depending on the circumstances of the denial, we may provide sufficient access to information through mutually agreeable intermediaries to meet the needs of you and us. If you request access to your personal information, you may be charged a reasonable fee or costs incurred such as photocopying, administration and postage.

If you would like access to your personal information please contact us. To ensure security and protection of your information, we may ask that your request be in writing.

Changes to Our Privacy Policy

To ensure that our privacy policy reflects market expectations and needs we will constantly review it and update it from time to time as the need arises.

Queries or Problems

If you have any queries or problems whatsoever in relation to our privacy policy or the handling of your personal information, please contact us

Further information about privacy issues and the protection of your personal information is obtainable from the Australian Federal Privacy Commissioner on: 1300 363 992.

What if you have a complaint?

If you consider that any action of ours breaches this Privacy Policy or the National Privacy Principles or otherwise does not respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please contact Truck Insurance Online in the first instance. If you are not satisfied with our response to your complaint, you can telephone the Australian Federal Privacy Commissioner`s hotline on: 1300 363 992.

If you have any question about this privacy statement, the practices of our website, or your dealings with our website, you can contact us.

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Truck Insurance Articles

Comprehensive Truck Cover: A Coverage Option You Can’t Afford to Ignore
Comprehensive Truck Cover: A Coverage Option You Can’t Afford to Ignore
If you own a truck, you know that life on the road can be unpredictable. From unexpected weather conditions to accidents and theft, the risks are plentiful. That's why comprehensive truck insurance is more than just a necessity—it's a smart financial safeguard. While many truck owners may opt for basic coverage to save on premiums, comprehensive coverage ensures your vehicle is protected from a wide range of hazards, providing peace of mind in an ever-uncertain world. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
What factors affect your truck insurance premiums?
What factors affect your truck insurance premiums?
When it comes to insuring your truck, there are many factors that go into determining your insurance premium. Insurance companies consider a wide range of factors when determining the cost of coverage, including the make and model of the truck, the age and driving history of the driver, and the level of coverage you choose. - read more
Fleet Insurance Management Strategies for Australian Truck Owners
Fleet Insurance Management Strategies for Australian Truck Owners
Managing a fleet of trucks in Australia presents a unique set of challenges, especially when it comes to insurance. Fleet insurance is a critical component for the protection and financial stability of any trucking operation. Whether you're an independent owner-operator or manage a large fleet, understanding the nuances of fleet insurance can mean the difference between running a profitable business or facing unexpected financial burdens. - read more
5 Essential Financial Tips Every Australian Truck Owner Should Know
5 Essential Financial Tips Every Australian Truck Owner Should Know
Not only is the Australian trucking industry a critical player in keeping the country's economy moving, but truck owners and operators also experience a unique set of financial challenges. From fluctuating fuel prices to the costs associated with vehicle maintenance, running a trucking business requires thorough financial planning and management. - read more

Insurance News

Queensland Aligns with National Heavy Vehicle Regulator
Queensland Aligns with National Heavy Vehicle Regulator
05 Oct 2025: Paige Estritori
In a significant move towards regulatory consistency, Queensland has transferred its heavy vehicle compliance responsibilities to the National Heavy Vehicle Regulator (NHVR). This transition aligns Queensland with New South Wales, Victoria, South Australia, Tasmania, and the Australian Capital Territory, all of which have already integrated their heavy vehicle regulations under the NHVR's oversight. - read more
Australian Truck Sales Experience Significant Downturn
Australian Truck Sales Experience Significant Downturn
05 Oct 2025: Paige Estritori
The Australian truck market has witnessed a notable decline, with sales dropping by 11.7% in August 2025 compared to the same month in 2024. This downturn aligns with a broader decrease in business activity across the nation, as reported by the Truck Industry Council (TIC). - read more
Addressing Australia's Truck Driver Shortage: A Call for Youth Engagement
Addressing Australia's Truck Driver Shortage: A Call for Youth Engagement
05 Oct 2025: Paige Estritori
The Australian trucking industry is facing a critical shortage of drivers, with approximately 28,000 heavy-vehicle driving positions unfilled as of last year. This shortfall is exacerbated by an ageing workforce, where nearly half of all drivers are over 55 years old, and only 5% are under 25. - read more
Insuregroup Highlights Elevated Risks in Expanding Truck Fleets
Insuregroup Highlights Elevated Risks in Expanding Truck Fleets
27 Sep 2025: Paige Estritori
Stirling Sanderson, Managing Director at Insuregroup, has raised concerns about the increased risks associated with larger truck fleets. He notes that crash rates tend to rise more quickly as trucking operations expand, a trend evident in recent industry data. - read more
IAG Confirms Minimal Fire Risk in EVs, Advocates for Fleet Electrification
IAG Confirms Minimal Fire Risk in EVs, Advocates for Fleet Electrification
27 Sep 2025: Paige Estritori
Shawn Ticehurst, Head of the IAG Research Centre, has addressed prevalent concerns regarding the fire risks associated with electric vehicles (EVs). Speaking at the Smart Energy Expo in Sydney, Ticehurst stated that the risk of EV battery fires is 'effectively zero' when systems are properly installed and undamaged. - read more

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Knowledgebase
Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".