Whether you’d like to explore Truck Insurance Online options, request a quote, or learn more about our referral services, we’re here to assist. You can start your enquiry online and request a referral to a participating insurance broker to discuss your requirements and, where applicable, available options.
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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
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If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
f you are not satisfied with our response, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Fresh commercial insurance data points to a more buyer-friendly market, but Australian truck operators should be careful not to read the headline fall as a simple forecast for cheaper heavy vehicle cover. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition. - read more
The latest National Truck Accident Research Centre major incident findings give transport operators a cautiously positive signal: large heavy vehicle loss numbers eased in 2025, but the underlying causes still point squarely to operational discipline. For businesses managing truck insurance, the practical takeaway is not simply that the road environment has improved. It is that insurers, brokers and fleet managers are likely to keep focusing on preventable risk, especially driver attention, speed, following distance and the quality of safety systems. - read more
Fresh insurance industry attention on severe weather preparation is a timely reminder for transport operators that storm, flood, hail and bushfire exposure is not just a seasonal inconvenience. For owner drivers, fleet managers and transport businesses, extreme weather can affect vehicle availability, freight commitments, depot safety, claims documentation and renewal pricing. - read more
The updated Heavy Vehicle National Law framework is no longer just a future compliance milestone. With the new regime now in force across HVNL-participating jurisdictions, transport operators should treat safety management, driver fitness, maintenance discipline and record-keeping as live insurance issues, not merely operational requirements. - read more
Renewed movement on New South Wales emergency services levy reform is worth watching for transport businesses, even if the direct effect on truck insurance may not be immediate or uniform. The broader issue is affordability: when statutory charges are loaded onto insurance, they can influence whether businesses buy adequate cover, reduce limits, or leave parts of their operation exposed. - read more
Truck insurance is an important business cost for operators who rely on commercial vehicles. Understanding common purchasing mistakes can help you assess policies more carefully and reduce the risk of gaps when accidents, theft, cargo issues or other unexpected events occur. - read more
Truck insurance in Australia can include legally required cover, registration-linked CTP and optional commercial protections. This guide explains what is generally mandatory, what is usually optional and why transport contracts may require more cover than the law itself. - read more
Understanding truck insurance is crucial for anyone involved with commercial vehicles in Australia. Considering the significant investment that a truck represents, protecting this asset becomes a top priority for owners and operators. But truck insurance goes beyond safeguarding the vehicle itself; it plays a vital role in securing the financial foundation of a trucking business. - read more
Trucking across the diverse landscapes of Australia comes with its unique set of challenges and risks. As the lifeline of the Australian economy, the trucking industry faces various hazards, from long-haul fatigue to unpredictable weather conditions. Understanding truck insurance and the complexities of its claims process is vital for anyone operating within this essential sector. - read more
If you're a truck owner, having insurance is not just a formality—it's a crucial part of protecting your assets and livelihood. The sheer size and potential risks associated with trucks make insurance indispensable. However, having a policy is only half the battle. The real challenge often comes with making a claim, where many find themselves bogged down by complexities they weren't prepared for. - read more
Knowledgebase
Replacement Cost: The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.
