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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

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Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding truck insurance is crucial for anyone involved with commercial vehicles in Australia. Considering the significant investment that a truck represents, protecting this asset becomes a top priority for owners and operators. But truck insurance goes beyond safeguarding the vehicle itself; it plays a vital role in securing the financial foundation of a trucking business. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
Why it's important to have public liability insurance for your trucking business
Why it's important to have public liability insurance for your trucking business
Public liability insurance is a type of insurance that provides coverage for your trucking business in the event of an accident or incident in which your business is deemed at fault and causes damage or injury to a third party. This insurance will cover the legal expenses and compensation costs that may arise as a result of such incidents. - read more
Essential Steps to Take Immediately After a Trucking Accident
Essential Steps to Take Immediately After a Trucking Accident
Trucking accidents, while less frequent than passenger car incidents, carry significant repercussions due to the sheer size and logistics involved in commercial trucking operations. In Australia, the vast network of roadways that trucks navigate to deliver goods can often be the scene for a range of accidents. Rollovers, jackknifing, and collisions with other road occupants are comparatively common among these incidents. - read more
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Trucking across the diverse landscapes of Australia comes with its unique set of challenges and risks. As the lifeline of the Australian economy, the trucking industry faces various hazards, from long-haul fatigue to unpredictable weather conditions. Understanding truck insurance and the complexities of its claims process is vital for anyone operating within this essential sector. - read more

Insurance News

Inattention and Speed Identified as Key Factors in Australian Truck Crashes
Inattention and Speed Identified as Key Factors in Australian Truck Crashes
06 Nov 2025: Paige Estritori
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia. The findings emphasise the critical roles of inattention, distraction, and inappropriate speed in these incidents, underscoring the necessity for targeted safety interventions within the transport industry. - read more
Insuregroup's Milestone: Over 10,000 Policies Amidst Growing Truck Insurance Demand
Insuregroup's Milestone: Over 10,000 Policies Amidst Growing Truck Insurance Demand
29 Oct 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Escalating Collision Risks Challenge Australian Fleet Operators
Escalating Collision Risks Challenge Australian Fleet Operators
29 Oct 2025: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more
FreightInsure's Innovative Embedded Insurance Solution Debuts in New Zealand
FreightInsure's Innovative Embedded Insurance Solution Debuts in New Zealand
29 Oct 2025: Paige Estritori
FreightInsure, an Australian-founded firm, has launched an embedded insurance platform in New Zealand, offering freight customers a more flexible way to cover goods in transit as part of the booking process. This 'pay-as-you-go' goods-in-transit insurance allows customers to instantly purchase mini policies covering each consignment for up to NZ$100,000 against loss or damage during transit, eliminating the need for underwriting annual or bulk marine policies. - read more
Addressing the Surge in Collision Risks for Australian Fleet Operators
Addressing the Surge in Collision Risks for Australian Fleet Operators
21 Oct 2025: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more

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Knowledgebase
Peril:
A specific risk or cause of loss covered by an insurance policy, such as fire, theft, or flood.