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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

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Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

How to Prepare for an Insurance Claim: A Truck Owner's Checklist
How to Prepare for an Insurance Claim: A Truck Owner's Checklist
If you're a truck owner, having insurance is not just a formality—it's a crucial part of protecting your assets and livelihood. The sheer size and potential risks associated with trucks make insurance indispensable. However, having a policy is only half the battle. The real challenge often comes with making a claim, where many find themselves bogged down by complexities they weren't prepared for. - read more
The Top Mistakes to Avoid When Purchasing Truck Insurance
The Top Mistakes to Avoid When Purchasing Truck Insurance
Truck insurance is a necessary expense for any business that relies on commercial vehicles. It is crucial to protect your business from any financial loss that could result from an accident, theft or any other unforeseen circumstances. - read more
Comprehensive Truck Cover: A Coverage Option You Can’t Afford to Ignore
Comprehensive Truck Cover: A Coverage Option You Can’t Afford to Ignore
If you own a truck, you know that life on the road can be unpredictable. From unexpected weather conditions to accidents and theft, the risks are plentiful. That's why comprehensive truck insurance is more than just a necessity—it's a smart financial safeguard. While many truck owners may opt for basic coverage to save on premiums, comprehensive coverage ensures your vehicle is protected from a wide range of hazards, providing peace of mind in an ever-uncertain world. - read more
Essential Steps to Take Immediately After a Trucking Accident
Essential Steps to Take Immediately After a Trucking Accident
Trucking accidents, while less frequent than passenger car incidents, carry significant repercussions due to the sheer size and logistics involved in commercial trucking operations. In Australia, the vast network of roadways that trucks navigate to deliver goods can often be the scene for a range of accidents. Rollovers, jackknifing, and collisions with other road occupants are comparatively common among these incidents. - read more
What Every Australian Truck Owner Needs to Know About Value Preservation
What Every Australian Truck Owner Needs to Know About Value Preservation
Welcome to our comprehensive guide on preserving the value of your investment as an Australian truck owner. Whether you’re in it for the long haul or planning to upgrade in the future, maintaining your truck's value is crucial. In this article, we're going to explore essential strategies that can help you safeguard the worth of your truck, ensuring that when the time comes to sell or trade, you’re poised to recoup the maximum value possible. - read more

Insurance News

Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
24 Dec 2025: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
24 Dec 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
24 Dec 2025: Paige Estritori
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law. Effective from 1 November 2024, heavy vehicles that comply with Euro VI or equivalent noxious emissions standards are permitted a 500kg increase in general access mass limits. - read more
IAG Enhances Profit Projections Post-RACQ Insurance Integration
IAG Enhances Profit Projections Post-RACQ Insurance Integration
16 Dec 2025: Paige Estritori
Insurance Australia Group (IAG) has revised its annual profit forecast upwards by $100 million, attributing this positive adjustment to the recent acquisition of RACQ Insurance. The company now anticipates a reported insurance profit ranging between $1.55 billion and $1.75 billion for the current financial year, an increase from the previous estimate of $1.45 billion to $1.65 billion. - read more
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
16 Dec 2025: Paige Estritori
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialized heavy motor agency set to commence operations at the end of this month. This new venture is poised to cater specifically to the insurance needs of larger truck fleets, marking a significant expansion in Envest's service offerings. - read more

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