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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Owning a truck in Australia comes with its own set of responsibilities, and one of the most crucial of these is ensuring that you have the right insurance coverage. Truck insurance is not just a legal requirement but a safety net that protects your investment and livelihood against unforeseen events. - read more
Managing a fleet of trucks in Australia presents a unique set of challenges, especially when it comes to insurance. Fleet insurance is a critical component for the protection and financial stability of any trucking operation. Whether you're an independent owner-operator or manage a large fleet, understanding the nuances of fleet insurance can mean the difference between running a profitable business or facing unexpected financial burdens. - read more
Truck insurance is a necessary expense for any business that relies on commercial vehicles. It is crucial to protect your business from any financial loss that could result from an accident, theft or any other unforeseen circumstances. - read more
Managing a fleet of trucks is a complex endeavor that marries mechanical savvy with acute financial acumen. Every truck owner and operator in Australia grapples with the high-stakes decision of whether to invest in new vehicles or to repair and maintain their existing fleet. This predicament is not just about vehicle performance. It's a significant financial consideration that impacts the bottom line of any transport-centric business. - read more
As vital cogs in the supply chain, truck operators know that time is money. However, when the unexpected strikes and insurance claims become a reality, operators are thrust into a web of challenges that can bring even the most robust wheels to a halt. Facing a labyrinth of bureaucratic processes, truck operators must navigate the tumultuous waters of insurance claims, all while their primary source of income sits idle. - read more
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law. Effective from 1 November 2024, heavy vehicles that comply with Euro VI or equivalent noxious emissions standards are permitted a 500kg increase in general access mass limits. - read more
Insurance Australia Group (IAG) has revised its annual profit forecast upwards by $100 million, attributing this positive adjustment to the recent acquisition of RACQ Insurance. The company now anticipates a reported insurance profit ranging between $1.55 billion and $1.75 billion for the current financial year, an increase from the previous estimate of $1.45 billion to $1.65 billion. - read more
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialized heavy motor agency set to commence operations at the end of this month. This new venture is poised to cater specifically to the insurance needs of larger truck fleets, marking a significant expansion in Envest's service offerings. - read more
Term Life Insurance: A life insurance that provides a cover for a specific period of time - usually one to five years or until the insured reaches age 65 or 70.