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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

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Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

The Top Mistakes to Avoid When Purchasing Truck Insurance
The Top Mistakes to Avoid When Purchasing Truck Insurance
Truck insurance is a necessary expense for any business that relies on commercial vehicles. It is crucial to protect your business from any financial loss that could result from an accident, theft or any other unforeseen circumstances. - read more
Heavy Haulage Insurance in Australia: Tailoring Your Policy for Maximum Benefit
Heavy Haulage Insurance in Australia: Tailoring Your Policy for Maximum Benefit
When it comes to heavy haulage insurance in Australia, many operators are under the impression that the cheapest policy is the way to go. However, this approach overlooks the essence of insurance as a protective investment into your business's future. Skimping on coverage can lead to catastrophic financial consequences in the event of an incident, far outweighing any initial savings made on premiums. - read more
What Every Australian Truck Owner Needs to Know About Value Preservation
What Every Australian Truck Owner Needs to Know About Value Preservation
Welcome to our comprehensive guide on preserving the value of your investment as an Australian truck owner. Whether you’re in it for the long haul or planning to upgrade in the future, maintaining your truck's value is crucial. In this article, we're going to explore essential strategies that can help you safeguard the worth of your truck, ensuring that when the time comes to sell or trade, you’re poised to recoup the maximum value possible. - read more
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Trucking across the diverse landscapes of Australia comes with its unique set of challenges and risks. As the lifeline of the Australian economy, the trucking industry faces various hazards, from long-haul fatigue to unpredictable weather conditions. Understanding truck insurance and the complexities of its claims process is vital for anyone operating within this essential sector. - read more
5 Tips for Finding the Most Cost-Effective Truck Insurance in Australia
5 Tips for Finding the Most Cost-Effective Truck Insurance in Australia
For truck owners and operators traversing the unique and varied landscapes of Australia, securing the right insurance isn't just a regulatory necessity—it's a vital component of their business's livelihood. The heavy haulage industry faces distinctive challenges and risks, from navigating narrow country roads to complying with strict transport regulations, each requiring tailored insurance solutions. Understanding the critical balance between comprehensive coverage and cost-effectiveness can mark the difference between business stability and financial vulnerability in an already competitive market. - read more

Insurance News

Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance
Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance
30 Nov 2025: Paige Estritori
Envest Group, a prominent player in the insurance industry, has announced the launch of TLI Underwriting, a new heavy motor agency set to commence operations at the end of this month. TLI Underwriting will function as an authorised representative of Envest's heavy motor specialist underwriter, ATL Insurance Group. - read more
AFCA's Decision Highlights Importance of Accurate Insurance Declarations
AFCA's Decision Highlights Importance of Accurate Insurance Declarations
30 Nov 2025: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI. This decision underscores the critical importance of providing accurate information during the insurance application process. - read more
Insuregroup Achieves Significant Growth in Truck Insurance Policies
Insuregroup Achieves Significant Growth in Truck Insurance Policies
22 Nov 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
ACCC Greenlights Allianz's Acquisition of RAA Insurance
ACCC Greenlights Allianz's Acquisition of RAA Insurance
22 Nov 2025: Paige Estritori
The Australian Competition and Consumer Commission (ACCC) has recently approved Allianz's acquisition of RAA Insurance Holdings, a decision that has sparked discussions about the future landscape of Australia's insurance industry. This approval follows closely on the heels of the ACCC's earlier endorsement of Insurance Australia Group's (IAG) acquisition of RACQ Insurance, marking a trend towards consolidation within the sector. - read more
Australian Fleet Operators Confront Escalating Collision Risks
Australian Fleet Operators Confront Escalating Collision Risks
22 Nov 2025: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more

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Knowledgebase
Term Life Insurance:
A type of life insurance policy that provides coverage for a specified period, such as 10 or 20 years.