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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

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Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

How to Prepare for an Insurance Claim: A Truck Owner's Checklist
How to Prepare for an Insurance Claim: A Truck Owner's Checklist
If you're a truck owner, having insurance is not just a formality—it's a crucial part of protecting your assets and livelihood. The sheer size and potential risks associated with trucks make insurance indispensable. However, having a policy is only half the battle. The real challenge often comes with making a claim, where many find themselves bogged down by complexities they weren't prepared for. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
5 Tips for Finding the Most Cost-Effective Truck Insurance in Australia
5 Tips for Finding the Most Cost-Effective Truck Insurance in Australia
For truck owners and operators traversing the unique and varied landscapes of Australia, securing the right insurance isn't just a regulatory necessity—it's a vital component of their business's livelihood. The heavy haulage industry faces distinctive challenges and risks, from navigating narrow country roads to complying with strict transport regulations, each requiring tailored insurance solutions. Understanding the critical balance between comprehensive coverage and cost-effectiveness can mark the difference between business stability and financial vulnerability in an already competitive market. - read more
Essential Tips for Reducing Your Truck Insurance Costs
Essential Tips for Reducing Your Truck Insurance Costs
Truck insurance is a critical aspect of business for Australian truck owners and operators. It offers invaluable peace of mind and financial security in the event of accidents, theft, or other unforeseen circumstances that can impact your vehicles. Given the significant investment that trucks represent, the right insurance coverage can often be the defining factor between operational success and financial strain. - read more
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Trucking plays a pivotal role in bolstering the economy, serving as the lifeblood that transports essential goods across vast distances. It is a profession that demands not just skill and precision, but also a deep understanding of the risks that come with the territory. Managing these risks effectively is crucial for the protection and continuation of your operations. - read more

Insurance News

Escalating Fuel Prices Challenge Australia's Trucking Sector
Escalating Fuel Prices Challenge Australia's Trucking Sector
30 Mar 2026: Paige Estritori
The Australian trucking industry is currently grappling with significant financial pressures due to escalating fuel prices. This surge is placing immense strain on operators who already contend with narrow profit margins, raising concerns about the sector's sustainability and the broader implications for the national economy. - read more
Court Ruling Emphasises Need for Clarity in Superannuation Insurance
Court Ruling Emphasises Need for Clarity in Superannuation Insurance
30 Mar 2026: Paige Estritori
A recent Federal Court decision has underscored the critical importance of understanding insurance coverage within superannuation accounts, particularly for individuals in high-risk occupations such as truck driving. - read more
Envest Group's TLI Underwriting Targets Large Truck Fleet Insurance
Envest Group's TLI Underwriting Targets Large Truck Fleet Insurance
30 Mar 2026: Paige Estritori
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialised heavy motor agency set to commence operations at the end of this month. This new venture is poised to cater specifically to the insurance needs of larger truck fleets, marking a significant expansion in Envest's service offerings. - read more
Government Backs 12 Projects to Boost Heavy Vehicle Safety
Government Backs 12 Projects to Boost Heavy Vehicle Safety
22 Mar 2026: Paige Estritori
The Australian Government, in collaboration with the National Heavy Vehicle Regulator (NHVR), has announced a $4.2 million investment in 12 industry-led projects designed to improve heavy vehicle safety across the nation. This funding is part of the Heavy Vehicle Safety Initiative (HVSI), which has supported over 181 projects with more than $45 million since its inception in 2016. - read more
Human Factors Identified as Leading Causes in Major Truck Accidents
Human Factors Identified as Leading Causes in Major Truck Accidents
14 Mar 2026: Paige Estritori
Recent findings from the National Truck Accident Research Centre's (NTARC) 2025 Major Incident Investigation Report have brought to light the significant role human error plays in major truck accidents across Australia. The report, supported by National Transport Insurance (NTI), indicates that human factors such as inattention, distraction, and inappropriate speed are the predominant causes of these incidents. - read more

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Knowledgebase
Insurance Premium:
The periodic amount paid for the purchase of insurance.