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Whether you’d like to explore Truck Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Truck Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Insurance Complaint Trends Put Claims Discipline Back in Focus
Insurance Complaint Trends Put Claims Discipline Back in Focus
12 Aug 2026: Paige Estritori
Fresh attention on insurance complaints data is a timely warning for truck operators: the quality of your policy set-up and claim preparation can matter just as much as the premium you pay. While complaint volumes across insurance are influenced by many factors, including weather events, repair delays and affordability pressure, the practical lesson for transport businesses is clear. - read more
Insurer Results Improve, but Truck Premium Pressure Remains
Insurer Results Improve, but Truck Premium Pressure Remains
04 Aug 2026: Paige Estritori
Recent industry attention on APRA’s latest general insurance performance data points to a market that is in better financial shape than it was during the peak of inflation, catastrophe losses and repair cost volatility. For truck operators, however, the message is not that premiums will automatically fall. It is that renewals may become more negotiable for well-managed risks, while poorly documented fleets could still face tough pricing and tighter conditions. - read more
Why Roadworthiness Is Becoming an Insurance Priority for Truck Operators
Why Roadworthiness Is Becoming an Insurance Priority for Truck Operators
28 Jul 2026: Paige Estritori
Recent roadworthiness activity across the heavy vehicle sector is a timely reminder that maintenance is not only a compliance issue. For owner drivers, fleet managers and transport businesses, the condition of a truck can directly affect insurance affordability, policy conditions and the smooth handling of claims. - read more
What QBE and Blue Zebra’s Motor Partnership Means for Operators
What QBE and Blue Zebra’s Motor Partnership Means for Operators
21 Jul 2026: Paige Estritori
QBE and Blue Zebra have extended their motor underwriting partnership, with Blue Zebra confirming a new multi-year agreement after the previous arrangement expired. QBE has been underwriting Blue Zebra’s commercial and private motor products since July last year, following the end of the agency’s earlier arrangement with Youi. - read more
PSC Move Signals Stronger Competition in Transport Insurance Broking
PSC Move Signals Stronger Competition in Transport Insurance Broking
07 Jul 2026: Paige Estritori
PSC Insurance Brokers’ investment in MA Insurance Brokers is a timely reminder that specialist transport insurance advice is becoming increasingly valuable in a tighter, more complex market. The deal, announced in late June 2026, sees MA begin operating as PSC Transport Insurance Brokers, while founders Barry Mathison and Mariann Illyes retain an equity stake and continue leading the business as managing principals. - read more
Truck Insurance Articles

Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Owning a truck in Australia comes with its own set of responsibilities, and one of the most crucial of these is ensuring that you have the right insurance coverage. Truck insurance is not just a legal requirement but a safety net that protects your investment and livelihood against unforeseen events. - read more
Comparing Truck Insurance: What to Look For Beyond the Price Tag
Comparing Truck Insurance: What to Look For Beyond the Price Tag
The trucking industry serves as a critical artery in the economy, propelling goods and services across the nation. Truck owners and operators face unique challenges on the road, where every delivery is met with potential risks. Recognizing these hazards is the first step toward securing not just your vehicle, but your livelihood as well. - read more
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Trucking plays a pivotal role in bolstering the economy, serving as the lifeblood that transports essential goods across vast distances. It is a profession that demands not just skill and precision, but also a deep understanding of the risks that come with the territory. Managing these risks effectively is crucial for the protection and continuation of your operations. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
5 Essential Financial Tips Every Australian Truck Owner Should Know
5 Essential Financial Tips Every Australian Truck Owner Should Know
Not only is the Australian trucking industry a critical player in keeping the country's economy moving, but truck owners and operators also experience a unique set of financial challenges. From fluctuating fuel prices to the costs associated with vehicle maintenance, running a trucking business requires thorough financial planning and management. - read more

Knowledgebase
Double Indemnity:
A clause or provision in a life insurance policy that doubles the payout in cases of accidental death.