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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

Comparing Truck Insurance: What to Look For Beyond the Price Tag
Comparing Truck Insurance: What to Look For Beyond the Price Tag
The trucking industry serves as a critical artery in the economy, propelling goods and services across the nation. Truck owners and operators face unique challenges on the road, where every delivery is met with potential risks. Recognizing these hazards is the first step toward securing not just your vehicle, but your livelihood as well. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Risk Management for Truckers: How the Right Insurance Can Protect Your Livelihood
Trucking plays a pivotal role in bolstering the economy, serving as the lifeblood that transports essential goods across vast distances. It is a profession that demands not just skill and precision, but also a deep understanding of the risks that come with the territory. Managing these risks effectively is crucial for the protection and continuation of your operations. - read more
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Understanding Your Coverage: Tips for Truck Insurance Claims in Australia
Trucking across the diverse landscapes of Australia comes with its unique set of challenges and risks. As the lifeline of the Australian economy, the trucking industry faces various hazards, from long-haul fatigue to unpredictable weather conditions. Understanding truck insurance and the complexities of its claims process is vital for anyone operating within this essential sector. - read more
Essential Guide: Navigating Exclusions in Your Truck Insurance Policy
Essential Guide: Navigating Exclusions in Your Truck Insurance Policy
When it comes to truck insurance policies, exclusions are clauses that outline what is not covered. These are specific scenarios, conditions, or perils where coverage is denied. Understanding what an exclusion is helps you know the boundaries of your insurance, ensuring you're well-prepared against unexpected financial burdens. - read more

Insurance News

ICA's Strategic Plan to Combat Escalating Motor Insurance Costs
ICA's Strategic Plan to Combat Escalating Motor Insurance Costs
14 Nov 2025: Paige Estritori
The Insurance Council of Australia (ICA) has unveiled a comprehensive report titled 'Motor Insurance Policy Paper – A Roadmap for Reducing Rising Premiums,' addressing the significant 42% increase in comprehensive motor insurance premiums since 2019. This surge has brought the average annual premium to $1,052 in 2024, prompting the need for coordinated action to alleviate the financial burden on consumers. - read more
Inattention and Speed: Key Contributors to Major Truck Accidents in Australia
Inattention and Speed: Key Contributors to Major Truck Accidents in Australia
14 Nov 2025: Paige Estritori
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia. The findings emphasise the critical roles of inattention, distraction, and inappropriate speed in these incidents, underscoring the necessity for targeted safety interventions within the transport industry. - read more
Inattention and Speed Identified as Key Factors in Australian Truck Crashes
Inattention and Speed Identified as Key Factors in Australian Truck Crashes
06 Nov 2025: Paige Estritori
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia. The findings emphasise the critical roles of inattention, distraction, and inappropriate speed in these incidents, underscoring the necessity for targeted safety interventions within the transport industry. - read more
Insuregroup's Milestone: Over 10,000 Policies Amidst Growing Truck Insurance Demand
Insuregroup's Milestone: Over 10,000 Policies Amidst Growing Truck Insurance Demand
29 Oct 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Escalating Collision Risks Challenge Australian Fleet Operators
Escalating Collision Risks Challenge Australian Fleet Operators
29 Oct 2025: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more

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Knowledgebase
Term Life Insurance:
A type of life insurance policy that provides coverage for a specified period, such as 10 or 20 years.