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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

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Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

Comparing Truck Insurance: What to Look For Beyond the Price Tag
Comparing Truck Insurance: What to Look For Beyond the Price Tag
The trucking industry serves as a critical artery in the economy, propelling goods and services across the nation. Truck owners and operators face unique challenges on the road, where every delivery is met with potential risks. Recognizing these hazards is the first step toward securing not just your vehicle, but your livelihood as well. - read more
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
Understanding the Key Factors That Influence Truck Insurance Pricing in Australia
In Australia, trucking plays a vital role in keeping the economy on the move, often covering vast distances across the country. Therefore, securing the right truck insurance is not just a legal requirement but also a financial safeguard for operators and businesses. Truck insurance provides coverage for risks associated with operating commercial vehicles, protecting against damages, theft, and liability. - read more
Essential Steps to Take Immediately After a Trucking Accident
Essential Steps to Take Immediately After a Trucking Accident
Trucking accidents, while less frequent than passenger car incidents, carry significant repercussions due to the sheer size and logistics involved in commercial trucking operations. In Australia, the vast network of roadways that trucks navigate to deliver goods can often be the scene for a range of accidents. Rollovers, jackknifing, and collisions with other road occupants are comparatively common among these incidents. - read more
Heavy Haulage Insurance in Australia: Tailoring Your Policy for Maximum Benefit
Heavy Haulage Insurance in Australia: Tailoring Your Policy for Maximum Benefit
When it comes to heavy haulage insurance in Australia, many operators are under the impression that the cheapest policy is the way to go. However, this approach overlooks the essence of insurance as a protective investment into your business's future. Skimping on coverage can lead to catastrophic financial consequences in the event of an incident, far outweighing any initial savings made on premiums. - read more
Why truck owners need a specialist insurance broker
Why truck owners need a specialist insurance broker
Truck owners require insurance cover that can protect them from unexpected financial loss. However, finding the best coverage and policies can be a daunting task, especially for truck owners who are not familiar with insurance policies and coverage requirements. This is why truck owners need the services of a specialist insurance broker who can guide them through the process of finding the right insurance coverage. - read more

Insurance News

Insurers Flag Holiday Road Risks Amidst Freight Traffic Surge
Insurers Flag Holiday Road Risks Amidst Freight Traffic Surge
01 Jan 2026: Paige Estritori
As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel. This period sees a significant uptick in both passenger vehicles and heavy trucks on the roads, amplifying the potential for accidents and safety incidents. - read more
Escalating Collision Risks Challenge Australian Fleet Operators
Escalating Collision Risks Challenge Australian Fleet Operators
01 Jan 2026: Paige Estritori
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims. This trend underscores the pressing need for fleet operators to adopt proactive risk management strategies and leverage advanced insurance solutions to safeguard their operations. - read more
Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
24 Dec 2025: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
24 Dec 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
24 Dec 2025: Paige Estritori
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law. Effective from 1 November 2024, heavy vehicles that comply with Euro VI or equivalent noxious emissions standards are permitted a 500kg increase in general access mass limits. - read more

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Knowledgebase
Incontestability Clause:
A provision in a life insurance policy that prevents the insurer from voiding coverage due to a misstatement by the insured after a certain period.