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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

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Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

Essential Guide: Navigating Exclusions in Your Truck Insurance Policy
Essential Guide: Navigating Exclusions in Your Truck Insurance Policy
When it comes to truck insurance policies, exclusions are clauses that outline what is not covered. These are specific scenarios, conditions, or perils where coverage is denied. Understanding what an exclusion is helps you know the boundaries of your insurance, ensuring you're well-prepared against unexpected financial burdens. - read more
Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding the Coverage: A Deep Dive into Truck Insurance Policies
Understanding truck insurance is crucial for anyone involved with commercial vehicles in Australia. Considering the significant investment that a truck represents, protecting this asset becomes a top priority for owners and operators. But truck insurance goes beyond safeguarding the vehicle itself; it plays a vital role in securing the financial foundation of a trucking business. - read more
What to Do If You Need to Make a Claim on Your Truck Insurance
What to Do If You Need to Make a Claim on Your Truck Insurance
Truck insurance is a critical aspect of owning a truck, but it can be overwhelming when you need to make a claim. Whether you're an owner-operator or a fleet manager, knowing what to do in case of an accident or damage can make a significant difference in the outcome of your claim. - read more
Why truck owners need a specialist insurance broker
Why truck owners need a specialist insurance broker
Truck owners require insurance cover that can protect them from unexpected financial loss. However, finding the best coverage and policies can be a daunting task, especially for truck owners who are not familiar with insurance policies and coverage requirements. This is why truck owners need the services of a specialist insurance broker who can guide them through the process of finding the right insurance coverage. - read more
Essential Tips for Reducing Your Truck Insurance Costs
Essential Tips for Reducing Your Truck Insurance Costs
Truck insurance is a critical aspect of business for Australian truck owners and operators. It offers invaluable peace of mind and financial security in the event of accidents, theft, or other unforeseen circumstances that can impact your vehicles. Given the significant investment that trucks represent, the right insurance coverage can often be the defining factor between operational success and financial strain. - read more

Insurance News

Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
24 Dec 2025: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
24 Dec 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
24 Dec 2025: Paige Estritori
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law. Effective from 1 November 2024, heavy vehicles that comply with Euro VI or equivalent noxious emissions standards are permitted a 500kg increase in general access mass limits. - read more
IAG Enhances Profit Projections Post-RACQ Insurance Integration
IAG Enhances Profit Projections Post-RACQ Insurance Integration
16 Dec 2025: Paige Estritori
Insurance Australia Group (IAG) has revised its annual profit forecast upwards by $100 million, attributing this positive adjustment to the recent acquisition of RACQ Insurance. The company now anticipates a reported insurance profit ranging between $1.55 billion and $1.75 billion for the current financial year, an increase from the previous estimate of $1.45 billion to $1.65 billion. - read more
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
16 Dec 2025: Paige Estritori
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialized heavy motor agency set to commence operations at the end of this month. This new venture is poised to cater specifically to the insurance needs of larger truck fleets, marking a significant expansion in Envest's service offerings. - read more

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Liability Insurance:
Insurance that provides protection from claims arising from injuries or damage to other people or property