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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

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Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Truck Insurance Articles

Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Top 5 Mistakes Truck Owners Make When Filing Insurance Claims
Owning a truck in Australia comes with its own set of responsibilities, and one of the most crucial of these is ensuring that you have the right insurance coverage. Truck insurance is not just a legal requirement but a safety net that protects your investment and livelihood against unforeseen events. - read more
Fleet Insurance Management Strategies for Australian Truck Owners
Fleet Insurance Management Strategies for Australian Truck Owners
Managing a fleet of trucks in Australia presents a unique set of challenges, especially when it comes to insurance. Fleet insurance is a critical component for the protection and financial stability of any trucking operation. Whether you're an independent owner-operator or manage a large fleet, understanding the nuances of fleet insurance can mean the difference between running a profitable business or facing unexpected financial burdens. - read more
The Top Mistakes to Avoid When Purchasing Truck Insurance
The Top Mistakes to Avoid When Purchasing Truck Insurance
Truck insurance is a necessary expense for any business that relies on commercial vehicles. It is crucial to protect your business from any financial loss that could result from an accident, theft or any other unforeseen circumstances. - read more
Investing in Your Fleet: When to Buy New Trucks Vs. Repairing Old Ones
Investing in Your Fleet: When to Buy New Trucks Vs. Repairing Old Ones
Managing a fleet of trucks is a complex endeavor that marries mechanical savvy with acute financial acumen. Every truck owner and operator in Australia grapples with the high-stakes decision of whether to invest in new vehicles or to repair and maintain their existing fleet. This predicament is not just about vehicle performance. It's a significant financial consideration that impacts the bottom line of any transport-centric business. - read more
Managing Downtime: Financial Tips for Truck Operators During Insurance Claims
Managing Downtime: Financial Tips for Truck Operators During Insurance Claims
As vital cogs in the supply chain, truck operators know that time is money. However, when the unexpected strikes and insurance claims become a reality, operators are thrust into a web of challenges that can bring even the most robust wheels to a halt. Facing a labyrinth of bureaucratic processes, truck operators must navigate the tumultuous waters of insurance claims, all while their primary source of income sits idle. - read more

Insurance News

Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
24 Dec 2025: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward. - read more
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
24 Dec 2025: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators. - read more
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
24 Dec 2025: Paige Estritori
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law. Effective from 1 November 2024, heavy vehicles that comply with Euro VI or equivalent noxious emissions standards are permitted a 500kg increase in general access mass limits. - read more
IAG Enhances Profit Projections Post-RACQ Insurance Integration
IAG Enhances Profit Projections Post-RACQ Insurance Integration
16 Dec 2025: Paige Estritori
Insurance Australia Group (IAG) has revised its annual profit forecast upwards by $100 million, attributing this positive adjustment to the recent acquisition of RACQ Insurance. The company now anticipates a reported insurance profit ranging between $1.55 billion and $1.75 billion for the current financial year, an increase from the previous estimate of $1.45 billion to $1.65 billion. - read more
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
16 Dec 2025: Paige Estritori
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialized heavy motor agency set to commence operations at the end of this month. This new venture is poised to cater specifically to the insurance needs of larger truck fleets, marking a significant expansion in Envest's service offerings. - read more

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Knowledgebase
Term Life Insurance:
A life insurance that provides a cover for a specific period of time - usually one to five years or until the insured reaches age 65 or 70.