- Heavy Vehicle Law Reform Is Now an Insurance Test
The updated Heavy Vehicle National Law framework is no longer just a future compliance milestone. With the new regime now in force across HVNL-participating jurisdictions, transport operators should treat safety management, driver fitness, maintenance discipline and record-keeping as live insurance issues, not merely operational requirements.
- What NSW Levy Reform Could Mean for Transport Operators
Renewed movement on New South Wales emergency services levy reform is worth watching for transport businesses, even if the direct effect on truck insurance may not be immediate or uniform.
- Why Fatigue Management Is Again a Truck Insurance Issue
Recent heavy vehicle compliance activity has again put fatigue management near the top of the risk agenda for Australian transport operators. While enforcement is usually framed as a road safety issue, it also has a direct insurance dimension.
- Why Load Restraint Compliance Now Matters for Truck Insurance
Renewed attention on heavy vehicle load restraint is a timely reminder that insurance risk does not begin and end with the truck itself. For owner drivers, fleet operators and transport businesses, the way freight is secured can influence roadside compliance outcomes, liability exposure, claim investigations and even future premium negotiations.
- Insurance Complaint Trends Put Claims Discipline Back in Focus
Fresh attention on insurance complaints data is a timely warning for truck operators: the quality of your policy set-up and claim preparation can matter just as much as the premium you pay.
- Insurer Results Improve, but Truck Premium Pressure Remains
Recent industry attention on APRA’s latest general insurance performance data points to a market that is in better financial shape than it was during the peak of inflation, catastrophe losses and repair cost volatility. For truck operators, however, the message is not that premiums will automatically fall.
- Why Roadworthiness Is Becoming an Insurance Priority for Truck Operators
Recent roadworthiness activity across the heavy vehicle sector is a timely reminder that maintenance is not only a compliance issue. For owner drivers, fleet managers and transport businesses, the condition of a truck can directly affect insurance affordability, policy conditions and the smooth handling of claims.
- What QBE and Blue Zebra’s Motor Partnership Means for Operators
QBE and Blue Zebra have extended their motor underwriting partnership, with Blue Zebra confirming a new multi-year agreement after the previous arrangement expired. QBE has been underwriting Blue Zebra’s commercial and private motor products since July last year, following the end of the agency’s earlier arrangement with Youi.
- PSC Move Signals Stronger Competition in Transport Insurance Broking
PSC Insurance Brokers’ investment in MA Insurance Brokers is a timely reminder that specialist transport insurance advice is becoming increasingly valuable in a tighter, more complex market.
- New Heavy Vehicle Law Puts Safety Systems Under the Insurance Spotlight
Australia’s updated Heavy Vehicle National Law is moving from policy discussion to operational reality, with the new framework scheduled to commence on 1 August 2026 in HVNL-participating states and territories. For transport operators, this is more than a compliance calendar item.
- ACCC Halts IAG's Acquisition of RAC WA's Insurance Division
The Australian Competition and Consumer Commission (ACCC) has intervened to prevent Insurance Australia Group (IAG) from acquiring the insurance operations of the Royal Automobile Club of Western Australia (RAC WA). The proposed $1.
- Broker Held Accountable for Denied Truck Damage Insurance Claim
The Australian Financial Complaints Authority (AFCA) has determined that a broker breached its duty of care, resulting in the denial of a truck damage claim due to the driver's inexperience. This case underscores the critical importance of brokers thoroughly understanding and communicating policy exclusions to their clients.
- Daimler Truck and Geico Introduce Telematics-Based Insurance for Freightliner and Western Star
Daimler Truck Financial Services and Geico Insurance have partnered to launch 'Connected Insurance,' a data-driven, telematics-based program designed to assist Freightliner and Western Star owner-operators and small fleets in reducing their commercial vehicle insurance costs while promoting safer driving practices.
- APRA Intervenes to Freeze Unjustified Premium Increases in Commercial Auto Insurance
In March 2026, the Australian Prudential Regulation Authority (APRA) took decisive action to address significant premium hikes in the commercial auto insurance sector. Responding to widespread industry concerns, APRA issued emergency regulations to freeze unjustified baseline premium increases exceeding 25%, pending external review.
- Escalating Claims Costs Impact Trucking Insurance in Australia
The Australian trucking industry is currently grappling with a significant rise in insurance claims costs, leading to increased premiums and prompting operators to reassess their risk management strategies. This trend mirrors global patterns where the financial repercussions of truck accidents have intensified over the past decade.
- Human Error Identified as Primary Factor in Major Truck Accidents
A recent report backed by National Transport Insurance (NTI) has identified human error as the predominant cause of major truck accidents in Australia. The findings underscore the critical need for enhanced driver training and the implementation of comprehensive safety measures within the transport industry.
- NTI Updates Transport Pack to Support Transport Industry Amid Challenges
National Transport Insurance (NTI), Australia's leading truck insurer, has recently refreshed its Transport Pack to better support the transport industry during a period marked by significant challenges.
- Australian Motor Fleets Embrace Telematics to Boost Safety and Control Costs
In response to escalating insurance premiums and stringent safety regulations, Australian motor fleet operators are increasingly turning to telematics technology. This shift is particularly evident in sectors with high operational risks and compliance requirements, such as the resources industry.
- Australian Insurers Experience Significant Revenue Growth Amidst Market Resilience
In a recent analysis by AM Best, Australia's top ten non-life insurers have reported a substantial 11.1% increase in insurance services revenue, reaching nearly $46 billion in their latest annual results. This growth underscores the resilience and adaptability of the Australian insurance industry amidst a complex and evolving risk landscape.
- Aon Highlights Softening Insurance Prices and Opportunities for Enhanced Coverage
Aon's third-quarter Global Insurance Market Insights report reveals a continued softening of insurance prices in Australia, presenting a strategic opportunity for businesses to enhance their risk transfer programs.
- WA Transport Sector Pushes for Enhanced Truck Licensing Standards
Western Australia's transport industry is advocating for the state government to implement more stringent heavy vehicle licensing requirements, aiming to improve road safety and ensure driver competency. This initiative follows South Australia's recent reforms, which introduced tougher conditions for truck drivers after a tragic triple fatality in 2024.
- Insuregroup Sees Significant Growth in Truck Insurance Demand
Insuregroup, a specialist insurance brokerage serving the transport and logistics sector, has reported a 25% year-on-year increase in truck insurance policies, surpassing 10,000 policies processed since its inception. This growth underscores the rising demand for comprehensive insurance solutions as freight activity intensifies and regulatory scrutiny tightens across Australia.
- APRA Halts Unjustified Premium Increases in Commercial Auto Insurance
The Australian Prudential Regulation Authority (APRA) has taken decisive action to address significant premium increases in the commercial auto insurance sector by freezing unjustified baseline premium hikes exceeding 25%. This intervention aims to protect independent transport operators and logistics enterprises from immediate financial strain and potential insolvency.
- Insuret and ATL Unite to Strengthen Truck Fleet Insurance Services
In a significant development for Australia's transport insurance sector, Insuret and ATL have merged to create a unified platform dedicated to fleet and trucking insurance. This strategic consolidation under the Envest underwriting group aims to provide comprehensive coverage and innovative solutions tailored to the evolving needs of the transport industry.
- Broker Held Accountable as Insurer Rejects Truck Damage Claim
The Australian Financial Complaints Authority (AFCA) has recently ruled that a broker breached its duty of care, resulting in the denial of a truck damage claim by the insurer.
- Updated Heavy Vehicle Code Broadens Safety Guidelines Across Industries
The National Heavy Vehicle Regulator (NHVR) has released an updated Master Code of Practice, marking the first revision since its initial publication in 2018.
- NTI Speaks Up for Trucking Industry as Fuel Costs Double
Transport specialist NTI has been actively participating in government roundtables and working groups to advocate for the freight industry amid a significant surge in fuel costs.
- APRA Freezes Unjustified Premium Hikes in Commercial Auto Insurance
The Australian Prudential Regulation Authority (APRA) has recently implemented emergency measures to address significant premium increases in the commercial auto insurance sector. This intervention comes in response to widespread industry concerns over substantial rate hikes that threaten the financial stability of transport operators across the nation.
- Federal Court Upholds Denial of Truck Driver's Insurance Claim
In a recent legal development, the Federal Court of Australia dismissed an appeal by a logging truck driver, Mr. Bradley Henschke, concerning his insurance claim through the Australian Retirement Trust.
- Escalating Fuel Prices Pose Existential Threat to Australian Trucking Industry
The Australian trucking industry is facing unprecedented challenges as soaring fuel prices threaten the viability of many operators. Industry leaders are urgently calling for government intervention to prevent potential supply chain disruptions that could affect the entire nation.
- Escalating Fuel Prices Challenge Australia's Trucking Sector
The Australian trucking industry is currently grappling with significant financial pressures due to escalating fuel prices. This surge is placing immense strain on operators who already contend with narrow profit margins, raising concerns about the sector's sustainability and the broader implications for the national economy.
- Court Ruling Emphasises Need for Clarity in Superannuation Insurance
A recent Federal Court decision has underscored the critical importance of understanding insurance coverage within superannuation accounts, particularly for individuals in high-risk occupations such as truck driving.
- Envest Group's TLI Underwriting Targets Large Truck Fleet Insurance
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialised heavy motor agency set to commence operations at the end of this month.
- Government Backs 12 Projects to Boost Heavy Vehicle Safety
The Australian Government, in collaboration with the National Heavy Vehicle Regulator (NHVR), has announced a $4.2 million investment in 12 industry-led projects designed to improve heavy vehicle safety across the nation.
- Human Factors Identified as Leading Causes in Major Truck Accidents
Recent findings from the National Truck Accident Research Centre's (NTARC) 2025 Major Incident Investigation Report have brought to light the significant role human error plays in major truck accidents across Australia.
- AFCA Sides with Freight Company in Dangerous Goods Disclosure Dispute
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a freight company in a dispute over the disclosure of transporting dangerous goods. This decision provides valuable insights into the obligations of transport companies regarding insurance disclosures.
- Western Australia's Transport Sector Pushes for Enhanced Truck Licensing Standards
Western Australia's leading transport organisations are urging the state government to reform the heavy vehicle licensing system to enhance road safety. This initiative follows South Australia's implementation of more stringent licensing conditions after a tragic triple fatality in 2024.
- Federal Court Denies Insurance Claim of Truck Driver Over Superannuation Coverage
In a recent ruling, the Federal Court of Australia dismissed a claim by logging truck driver Bradley Henschke against the Australian Retirement Trust. The court found that Mr. Henschke did not have active insurance coverage through his superannuation accounts, leading to the denial of his claim.
- Insurers Alert to Elevated Road Risks Amid Holiday Freight Traffic Surge
As the holiday season approaches, Australian insurers and transport specialists are raising concerns about heightened road risks resulting from the convergence of increased freight activity and holiday travel.
- Federal Court Denies Truck Driver's Insurance Claim Appeal
In a recent legal development, the Federal Court of Australia dismissed an appeal by a logging truck driver, Mr. Bradley Henschke, concerning his insurance claim through the Australian Retirement Trust.
- NTARC Report: Inattention and Speed Major Factors in Truck Accidents
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia.
- ICA Unveils Strategy to Combat Rising Motor Insurance Premiums
The Insurance Council of Australia (ICA) has released a comprehensive report titled 'Motor Insurance Policy Paper – A Roadmap for Reducing Rising Premiums,' addressing the significant 42% increase in comprehensive motor insurance premiums since 2019.
- AFCA Mandates Insurer Payout for Engine Overheating Incident
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a truck owner whose insurance claim was initially denied following an engine overheating incident. This decision underscores the complexities surrounding insurance claims related to driver negligence and mechanical failures.
- AFCA Supports Insurer in Truck Theft Claim Denial
The Australian Financial Complaints Authority (AFCA) has recently upheld an insurer's decision to deny a truck theft claim, citing misrepresentation of the insured's insurance history. This ruling highlights the critical importance of accurate disclosure when obtaining insurance coverage.
- AFCA Sides with Freight Company in Dangerous Goods Disclosure Case
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of a freight company in a dispute over the disclosure of transporting dangerous goods. This decision provides valuable insights into the obligations of transport companies regarding insurance disclosures.
- Heightened Road Risks During Holiday Season Due to Increased Freight Traffic
As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel.
- Celebrating Excellence: 2025 National Trucking Industry Award Winners
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognizing outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organizations that drive the industry forward.
- Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialised heavy motor agency set to commence operations at the end of this month.
- ICA's Strategic Plan to Combat Escalating Motor Insurance Costs
The Insurance Council of Australia (ICA) has unveiled a comprehensive report titled 'Motor Insurance Policy Paper – A Roadmap for Reducing Rising Premiums,' addressing the significant 42% increase in comprehensive motor insurance premiums since 2019.
- Insuregroup Achieves Significant Milestone in Truck Insurance Policies
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators.
- Queensland Aligns with National Heavy Vehicle Regulator
In a significant move towards regulatory consistency, Queensland has transferred its heavy vehicle compliance responsibilities to the National Heavy Vehicle Regulator (NHVR).
- Insurers Flag Holiday Road Risks Amidst Freight Traffic Surge
As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel.
- Escalating Collision Risks Challenge Australian Fleet Operators
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims.
- Celebrating Excellence: 2025 National Trucking Industry Award Winners
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognising outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organisations that drive the industry forward.
- Insuregroup Achieves Milestone Amid Surge in Truck Insurance Demand
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has announced a significant milestone, surpassing 10,000 processed policies since its inception. This achievement includes a remarkable 25% year-on-year growth in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators.
- Australia Implements Mass Limit Increase for Euro VI Compliant Trucks
In a significant move to enhance productivity and environmental standards within the trucking industry, the Australian government has amended regulations under the Heavy Vehicle National Law.
- IAG Enhances Profit Projections Post-RACQ Insurance Integration
Insurance Australia Group (IAG) has revised its annual profit forecast upwards by $100 million, attributing this positive adjustment to the recent acquisition of RACQ Insurance. The company now anticipates a reported insurance profit ranging between $1.55 billion and $1.
- Envest Group Unveils TLI Underwriting to Serve Large Truck Fleets
Envest Group, a prominent entity in the insurance sector, has announced the launch of TLI Underwriting, a specialized heavy motor agency set to commence operations at the end of this month.
- NTI Report Highlights Human Error as Primary Cause of Major Truck Accidents
A recent report backed by the National Transport Insurance (NTI) has shed light on the predominant causes of major truck accidents in Australia, revealing that human error remains the leading factor. The findings underscore the critical need for enhanced safety measures and driver training within the transport industry.
- ASIC Initiates Legal Proceedings Against QBE for Misleading Discount Practices
The Australian Securities and Investments Commission (ASIC) has commenced legal action against QBE Insurance (Australia), alleging that the insurer misled more than 500,000 customers regarding promised discounts on various insurance products over a five-year period from July 2017 to September 2022.
- Escalating Collision Risks Challenge Australian Fleet Operators
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims.
- Understanding the Impact of Inattention and Speed on Australian Truck Crashes
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia.
- Envest Group's TLI Underwriting: A New Era for Large Truck Fleet Insurance
Envest Group, a prominent player in the insurance industry, has announced the launch of TLI Underwriting, a new heavy motor agency set to commence operations at the end of this month. TLI Underwriting will function as an authorised representative of Envest's heavy motor specialist underwriter, ATL Insurance Group.
- AFCA's Decision Highlights Importance of Accurate Insurance Declarations
The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI. This decision underscores the critical importance of providing accurate information during the insurance application process.
- Insuregroup Achieves Significant Growth in Truck Insurance Policies
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators.
- ACCC Greenlights Allianz's Acquisition of RAA Insurance
The Australian Competition and Consumer Commission (ACCC) has recently approved Allianz's acquisition of RAA Insurance Holdings, a decision that has sparked discussions about the future landscape of Australia's insurance industry.
- Australian Fleet Operators Confront Escalating Collision Risks
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims.
- ICA's Strategic Plan to Combat Escalating Motor Insurance Costs
The Insurance Council of Australia (ICA) has unveiled a comprehensive report titled 'Motor Insurance Policy Paper – A Roadmap for Reducing Rising Premiums,' addressing the significant 42% increase in comprehensive motor insurance premiums since 2019.
- Inattention and Speed: Key Contributors to Major Truck Accidents in Australia
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia.
- Inattention and Speed Identified as Key Factors in Australian Truck Crashes
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia.
- Insuregroup's Milestone: Over 10,000 Policies Amidst Growing Truck Insurance Demand
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently achieved a significant milestone by processing over 10,000 insurance policies since its inception. This accomplishment includes a 25% year-on-year increase in policy count, highlighting the escalating demand for comprehensive truck insurance solutions among Australian freight operators.
- Escalating Collision Risks Challenge Australian Fleet Operators
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims.
- FreightInsure's Innovative Embedded Insurance Solution Debuts in New Zealand
FreightInsure, an Australian-founded firm, has launched an embedded insurance platform in New Zealand, offering freight customers a more flexible way to cover goods in transit as part of the booking process.
- Addressing the Surge in Collision Risks for Australian Fleet Operators
Australia's transport and haulage sector is currently navigating a period of heightened operational risk, marked by an uptick in both the frequency and severity of motor collision claims.
- Understanding the Impact of Inattention and Speed on Australian Truck Crashes
The National Truck Accident Research Centre (NTARC) has released its 2025 Major Incident Investigation Report, shedding light on the primary human factors contributing to significant truck crashes across Australia.
- Navigating the Rise in Comprehensive Car Insurance Premiums for Australian Drivers
Australian motorists are experiencing continued pressure from rising comprehensive car insurance premiums, with average annual costs increasing by 5.8% between 2024 and 2025. This translates to an average increase of $122, bringing the typical comprehensive policy to $2,226, up from $2,104 a year earlier.
- NSW and SA Initiate Trials for Increased Mass Limits on Zero-Emissions Trucks
In a significant move towards sustainable transport, New South Wales (NSW) and South Australia (SA) have commenced trials permitting higher mass limits for zero-emissions trucks. This initiative aims to encourage the adoption of environmentally friendly heavy vehicles by addressing existing regulatory constraints.
- Austroads Survey Uncovers Safety Concerns with Overseas Licensed Heavy Vehicle Drivers
A recent survey conducted by Austroads has brought to light significant safety concerns regarding overseas licensed heavy vehicle drivers operating in Australia. With over 1,900 respondents, the survey aims to inform potential policy changes to enhance road safety and driver competency.
- ICA Advocates for Government Reforms to Mitigate Rising Motor Insurance Premiums
The Insurance Council of Australia (ICA) has issued a call for urgent government action to address the escalating costs of motor insurance premiums. Highlighting a 42% increase in comprehensive motor insurance premiums since 2019, the ICA attributes this surge to various systemic cost drivers.
- Queensland Aligns with National Heavy Vehicle Regulator
In a significant move towards regulatory consistency, Queensland has transferred its heavy vehicle compliance responsibilities to the National Heavy Vehicle Regulator (NHVR).
- Australian Truck Sales Experience Significant Downturn
The Australian truck market has witnessed a notable decline, with sales dropping by 11.7% in August 2025 compared to the same month in 2024. This downturn aligns with a broader decrease in business activity across the nation, as reported by the Truck Industry Council (TIC).
- Addressing Australia's Truck Driver Shortage: A Call for Youth Engagement
The Australian trucking industry is facing a critical shortage of drivers, with approximately 28,000 heavy-vehicle driving positions unfilled as of last year. This shortfall is exacerbated by an ageing workforce, where nearly half of all drivers are over 55 years old, and only 5% are under 25.
- Insuregroup Highlights Elevated Risks in Expanding Truck Fleets
Stirling Sanderson, Managing Director at Insuregroup, has raised concerns about the increased risks associated with larger truck fleets. He notes that crash rates tend to rise more quickly as trucking operations expand, a trend evident in recent industry data.
- IAG Confirms Minimal Fire Risk in EVs, Advocates for Fleet Electrification
Shawn Ticehurst, Head of the IAG Research Centre, has addressed prevalent concerns regarding the fire risks associated with electric vehicles (EVs). Speaking at the Smart Energy Expo in Sydney, Ticehurst stated that the risk of EV battery fires is 'effectively zero' when systems are properly installed and undamaged.
- NTI Celebrates 20 Years of Transforming Heavy Vehicle Repairs in Australia
In August 2024, NTI commemorated the 20th anniversary of its Premium Repairer Network, a pivotal initiative that has significantly reshaped Australia's heavy vehicle repair industry. Established in 2004, the network aimed to address longstanding inefficiencies and foster trust between repairers and insurers.
- Isuzu Australia Releases Comprehensive 2024 Transport Industry Research
In April 2024, Isuzu Australia Limited (IAL) unveiled 'The Future of Trucking Report: The Way Forward,' an extensive study shedding light on evolving trends and challenges within Australia's road transport sector.
- Landmark Case Serves as a Warning to Australian Transport Industry
In January 2024, the Australian transport industry witnessed a landmark ruling that underscored the critical importance of regulatory compliance and safety standards.
- ACCC Scrutinizes IAG's Proposed Acquisition of RAC Insurance
The Australian Competition and Consumer Commission (ACCC) has expressed concerns over Insurance Australia Group's (IAG) proposed A$1.35 billion ($877 million) acquisition of The Royal Automobile Club of Western Australia's (RAC) insurance business.
- Envest Group Launches TLI Underwriting to Serve Larger Truck Fleets
Envest Group, a prominent player in the insurance industry, has announced the launch of TLI Underwriting, a new heavy motor agency set to commence operations at the end of this month. TLI Underwriting will function as an authorized representative of Envest's heavy motor specialist underwriter, ATL Insurance Group.
- ASIC Sues IAG's RACQ Insurance for Misleading Premium Practices
The Australian Securities and Investments Commission (ASIC) has initiated Federal Court proceedings against RACQ Insurance, a subsidiary of Insurance Australia Group (IAG), alleging that the insurer misled over 570,000 customers through deceptive premium comparison pricing in renewal notices issued between September 2019 and December 2024.
